Measuring Supply Chain

International Journal of Innovation, Management and Technology, Vol. 2, No. 3, June 2011 Measuring true Supply Chain Management Processes: The Application of the Q-Sort Technique Sakun Boon-itt and Chanida Pongpanarat for precise constructs or scales reflecting a divine overhaul egress range practices. Thus, in that location has been subatomic research to date on service impart fibril related to the schooling of sound measure constructs or scales. For this reason, it is needed for researchers to operationalize and validate confirmablely sound scales to measure the service come out chain processes. The aim of this study is to develop a meaning(prenominal) scale to measure service hand over chain focal point processes. For this reason, it is necessary to find appropriate methodologies to develop square-shouldered empirical scales to measure supply chain integration. In some other words, there is a need for researchers to operationalize and validate scales to mea sure the supply chain management practices in service industry. The Q-sort technique could be adept in this regard [2]. In this study, the basic process is to urinate 12 practitioners working in the service duty acting as respondents.

The scales were sorted into several throngs, with each group alike(p) to a specific dimension (process), based on the similarities and differences among them. take on to [3], there are seven theoretical processes of service supply chain including: (1) Demand Management, (2) Capacity and Resource Management, (3) Customer descent Management, (4) Supplier Relationship Management, (5) Order Process Management, (6) Service ! do Management, and (7) Information and Technology Management. This paper applies the Q-sort technique to the scale ontogeny process in order to address the reliability and austereness problems caused by subjectivity of the supply chain management in service. In other words, this study provides an overview of Q-sort technique to test whether these constructs could be described...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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